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ASGC Warranty Policy (effect from 1st Sep 2011)

Parts Warranty length:

This warranty covers for all products of ASGC.

Parts Warranty length is directly related to the items purchase price:

Item Price

Warranty Length

$1- $299

30 Days

$300- $599

60 Days

$600+

90 Days

All couriers charged, insurance cost and trade-me cost will be paid by the customer.

Warranty:

The Standard ASGC warranty covers:

  -Any internal parts or mechanisms that have worn out.

 -Any internal faulty parts, components or mechanisms.

 -Gun not functioning properly. (e.g: malfunction or jam etc.).

 -Faulty accessories.

 

What is not covered in warranty (excludes or void):

The Standard ASGC Warranty does not cover:

  -Any seals in gas magazines.

 -Any manufacturer defects found consistently in that particular series of gun (e.g: factory set hopup units over hoping or sealing problem in the cylinder).

 - The external parts & body of China Made Guns.

 

The Standard ASGC Warranty is void if:

  -The gun or accessories is disassembled NOT by a member of the ASGC Staff.

 -Physical damage due to misuse and neglect of the gun and accessories.

 - Modifying or tempering with the gun or accessories in any way. 

 - Using cheap poor quality or dirty BBs in gun.

 -Failure to follow operating instructions that comes with the gun.

 

ASGC Labour Free Warranty (Effect from 1st Aug 2010)

This warranty covers for AirSoft guns only.

 

 Warranty:

  -This ASGC Labour Free Warranty will cover any repair costs up to the period of six months starting from the day printed on the receipt or warranty card.

 

What is not covered in warranty (excludes or void):

 ASGC Labour Free Warranty excludes:

 -The cost of parts needed to carry out all the necessary repairs.

 -The cost of labour for upgrading, modifying or maintaining the gun.

 

ASGC Labour Free Warranty is void if:

 

  -The gun is disassembled NOT by a member of the ASGC Staff.

 -Physical damage due to misuse and neglect of the gun and accessories.

 - Modifying or tempering with the gun or accessories in any way. 

 - Using cheap poor quality or dirty BBs in gun.

 -Failure to follow operating instructions that comes with the gun.

 

ASGC 12 months Deformity Warranty

Period:

-12 months from the date of purchase shown on the receipt or warranty card from the original owner.

Covers:

- The ASGC Deformity warranty covers any defective parts/accessories that have been made or assembled incorrectly by the factory. Parts that are subject to replacement are replaced at the discretion of the factory that produced the parts.

 - Normal “wear and tear” to mechanical parts whilst using the product is covered by the ASGC standard price length warranty (refer to parts warranty section).

Excludes:

- Any manufacturer defects found consistently in a series of that particular type of gun. (e.g: factory set hopup units over hoping or sealing problem in the cylinder)

- Any Modification or tempering with the gun or accessories in any way.

- Incorrect use, abuse or neglect of the gun not recommended by the manufacturer or ASGC.

- Any Improper care or maintenance of Mechbox, Hop-up, motor etc.

- Improper storage of a product. (eg: Moist damp areas).


All warranty claims requires proof of purchase from the original receipt. All the appropriate warranty forms/cards/receipts are to be included together with their claims.

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