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Warranty Policy

ASGC Full Parts & Labour Warranty for Airsoft Guns

This warranty covers for all Airsoft Guns purchased from ASGC, unless specified.

 

 The ASGC Full Parts & Labour Warranty COVERS:

  • Any internal parts or mechanisms that have worn out.
  • Any internal faulty parts, components or mechanisms.
  • Gun not functioning properly. (e.g.: malfunction or jam etc.).
  • Faulty accessories.
  • O-ring of Gas Magazines.

 

The ASGC Full Parts & Labour Warranty DOES NOT COVER:

  • Any manufacturer defects found consistently in that particular series of gun (e.g.: factory set hop up units over hoping or sealing problem in the cylinder).

 

The ASGC Full Parts & Labour Warranty IS VOID IF:

  • The airsoft gun was disassembled by anyone other than a member of the ASGC Staff.
  • There are any Physical damage due to misuse and neglect of the gun or accessories.
  • The airsoft gun was still being fired when the gun is jammed or has a jam.
  • The gun or accessories are modified or tampered with in any way. 
  • Cheap poor quality or dirty BBs were used in gun.
  • The user of the gun fails to follow the operating instructions (including this document) that comes with the gun. (e.g. Using any other gas other than HFC134A in Tokyo Marui products as per instruction or Using WD-40 on O-rings and Seals on the Gun or Magazines)
  • All return courier and postage cost, insurance cost and other related costs will be the responsibility of the customer.

 

ASGC 12 Months Manufacturer Deformity Warranty

Cover Period: 12 months from the date of purchase shown on the receipt or warranty card from the original owner.

 

The Manufacturer Deformity Warranty COVERS:

  • Any defective parts/accessories that have been made or assembled incorrectly by the factory. Parts that are subject to replacement are replaced at the discretion of the factory that produced the parts.

 

The Manufacturer Deformity Warranty EXCLUDES:

  • Normal “wear and tear” to mechanical parts whilst using the product is covered by the ASGC Full Parts and Labour warranty.
  • Any manufacturer defects found consistently in a series of that particular type of gun. (e.g: factory set hop up units over hoping or sealing problem in the cylinder)
  • Any Modification or tampering with the gun or accessories in any way.
  • Incorrect use, abuse, neglect of the gun and operating the Airsoft gun in ways that are not recommended by the manufacturer or ASGC Staff.
  • Any Improper care or maintenance of the gearbox, Hop-up, motor etc.
  • Improper storage of a product. (e.g.: Moist damp areas).

 

* All warranty claims requires proof of purchase from the original receipt. All the appropriate warranty forms/cards/receipts are to be included together with their claims.